Posted by: joannabrandi | June 24, 2008

I Can Make It Happen

Last week I  attended  one of Susie Levan’s dynamic networking luncheons at the Tower Club. We were all reminded to get our parking tickets validated before leaving. I left my ticket in the car. When I asked the young gentleman behind the desk if there was something he could give me to show the garage attendant I was there her responded with great enthusiasm, “I can make it happen!” he exclaimed with confidence.

Expecting the usual negative “No problem” response that is so ubiquitous these days, I was more than thrilled, I was stunned. We need more of that positive language.

My hats off to you Terry Beale – you made this customer very happy!

Discover why I think there’s a problem with our language today

More about Susie’s meetings

More about the Tower club


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s


%d bloggers like this: