Today I started writing a response to a request from the Customer Service Advantage, a newsletter. I’m on the advisory panel and I get questions to answer now and again - an “expert’s opinion.”
I’m always uncomfortable being considered an “expert.” I may know more than the average person on a topic or two, but I’m still learning every day. But I do what I agreed to do and answered this question. This time though, I’ve been unable to stop writing. The topic is “stress“. What can we do about stress?
I’m three pages into it. I decided to turn it into a “tip” publishing on the 22nd. of Jan. I may extend it to be an article. And maybe I’ll do a short video. I am discovering a depth of knowledge (much from personal experience) and a desire to share the information - and maybe a few anecdotes - even if I can’t say it in three paragraphs or less!
So when it’s done, I’ll be happy to share it - I’ll post a link here. In the meantime, in case you’re wondering, I am writing - I’m just writing too much to pop into the blog.
Let me give you a few key thoughts though. First - you have to slow down and understand where the stress is coming from and what steals your energy. Next you have to take a look at the perceptual filters you have on situations and see if you are creating the stress with the way you frame the picture and then you have to make some changes in how you think or what you do or both.
Hey! I did it. Oh yeah, one other point. Stress kills - so you might want to take it seriously and get rid of as much of it as you can - AND offset it with positive experiences and emotion.
I’ll be back soon with the link to a longer story. JoAnna
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Tags: energy management, managing energy, Managing stress, reducing stress, well-being





